Eastbourne Vets in Eastbourne is a well-regarded veterinary clinic with a strong focus on customer service and animal care. Holding a Google Maps rating of 4.6 stars from 325 reviews, the clinic demonstrates a generally high level of satisfaction among its clientele. This high rating suggests a consistent positive experience for many pet owners, particularly with over 100 reviews supporting this strong score.

Customer feedback highlights several key strengths of the clinic. Many reviewers appreciate the friendly and helpful nature of the receptionists and the caring attitude of the veterinary staff. For instance, Stephanie Anderson praised the clinic for making her dogs feel comfortable and at ease during their visit. Caroline Skinner, a long-time client of over 20 years, expressed her trust in the practice, noting the warm welcome and dedication of the staff to treating pets as if they were the best in the world.

However, not all reviews are glowing. Anthony's experience reflects a significant issue with phone responsiveness, as he reported long wait times without successful contact. Nina Smith's review also points to a delay in service when seeking medication for her dog, coupled with a notable dispensing fee of £25, suggesting areas where the clinic could improve its efficiency and communication.

Eastbourne Vets also serves as a veterinary nurse training facility, indicating a commitment to education and professional development within the veterinary field. Transparent pricing is mentioned, with a treatment for lump removal costing approximately £1,000, providing clients with an idea of potential expenses for more extensive procedures. Overall, Eastbourne Vets is recognized for its compassionate care and positive client interactions, though some logistical improvements could enhance the overall customer experience.